Ordering Oak Storage#

Thank you for your consideration of Oak storage! Whether you want to request a new Oak space, increase the quota of an existing space, or cancel your Oak service, you can do so by visiting our Oak Request Form (SUNet ID required)

Ordering new Oak space#

Our Oak Request Form supports orders for new group and project space types. If you'd like to create a new Oak space for a school or org, please email us.

Increasing quotas#

Please use the Oak Request Form to submit a quota increase. For the most expedient turnaround, please add a comment to your request indicating the directory path of the space that you would like the quota increase to be applied to. E.g., /oak/stanford/groups/leland or /oak/stanford/projects/myproj.

Cancelling service#

Please use the Oak Request Form to submit an Oak cancellation.

Once your request to cancel Oak service has been received, we will work to close your space as soon as possible. Access all members of the affected Oak space on Oak will be removed effective immediately upon receipt of a cancellation request.

We value your feedback#

We're committed to making Oak storage a great experience for everyone. If you have had a negative experience with Oak or have other feedback that you'd like us to know about, we would be grateful to hear your perspective. Oak is built, maintained, and supported by a small, but dedicated team, so we can commit that any feedback you share will be appreciated and considered as we continue to grow and improve the service. Either way, we're grateful for your patronage - no matter the term.

Please feel free to email us with any thoughts, comments, or feedback on our service.